Month: July 2011

Making up for a Screw up

Screws photo courtsey of theilr

Let's admit it.  We all screw up from time to time.  Personally or professionally, screw ups have their consequences.  When it comes to a customer or client, mistakes can be costly indeed. What to do? Let's start with what NOT to do. All too often, I see people stone-walling.  I've watched professionals deny the error, …

Making up for a Screw up Read More »

Scroll to Top