improving quality

Becoming A Prophet

"It is always safe to assume, not that the old way is wrong, but that there may be a better way."

– Henry F. Harrower


"You seldom improve quality by cutting costs, but you can often cut costs by improving quality."

-Karl Albrecht: German entrepreneur who founded the supermarket chain Aldi


" If you keep on saying things are going to be bad, you have a good chance of being a prophet."

Isaac Bashevis: Singer 1904-1991, Journalist and Writer

Submitted by
Robin Crow

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