…and so much more.<\/li>\n<\/ul>\nOne of the consequences of culture is: who delivers a message, or who says it and how vs. what the message is. Let me explain.<\/p>\n
A new employee walks into the VP’s office questioning a procedure. The gist of his\/her remark is that it doesn’t make sense and is costing the company time, resources, etc. The VP’s response goes something like, \u201cYou are new here, later you will better understand what we do and why this procedure will make sense, but thanks for your opinion.\u201d<\/p>\n
The next day the president walks into the same VP’s office questioning the same procedure, and the VP agrees and jumps on a solution for making a change.<\/p>\n
The above example is a clear-cut case of – it depends on who is delivering the message that determines the other person’s response. In an organization where it is ‘what’s the message and not \u201cwho\u201d is delivering it,’ it wouldn’t matter who was delivering the message, i.e. the janitor, a new employee or a V.P. The response would be the same – let’s look at it, fix it, change it or – whatever – but let’s take some action on it.<\/p>\n
The problem with a ‘who’ culture is that politics and personal agendas can tend to take the lead. In a ‘what’ culture, it is the problem or challenge and ultimate solution that matters, and not the source of the information.<\/p>\n
Is your organization or department operating in a ‘who’ or ‘what’ environment?<\/p>\n","protected":false},"excerpt":{"rendered":"
Weekly Management Tips Words of wisdom for this week. “Every man takes the limit of his own field of vision for the limits of the world.” ~ Arthur Schopenhauer What do I mean by ‘who’ or ‘what’ in your organization? Corporate culture is one of the significant driving factors that contributes to and determines an …<\/p>\n
Is it ‘who’ or ‘what ‘in your organization?<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"categories":[292,9],"tags":[255,165,257,351,163,120,258,256,169,164,265,6,352,1153],"yoast_head":"\nIs it 'who' or 'what 'in your organization? - Words of Wisdom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manufacturedhomepronews.com\/wordsofwisdom\/is-it-who-or-what-in-your-organization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is it 'who' or 'what 'in your organization? - Words of Wisdom\" \/>\n<meta property=\"og:description\" content=\"Weekly Management Tips Words of wisdom for this week. “Every man takes the limit of his own field of vision for the limits of the world.” ~ Arthur Schopenhauer What do I mean by ‘who’ or ‘what’ in your organization? Corporate culture is one of the significant driving factors that contributes to and determines an … Is it ‘who’ or ‘what ‘in your organization? 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