{"id":3458,"date":"2014-07-24T14:23:14","date_gmt":"2014-07-24T19:23:14","guid":{"rendered":"http:\/\/www.manufacturedhomepronews.com\/cuttingedgemarketingsales\/?p=3458"},"modified":"2014-07-24T14:23:21","modified_gmt":"2014-07-24T19:23:21","slug":"who-kicked-your-cat","status":"publish","type":"post","link":"https:\/\/www.manufacturedhomepronews.com\/cuttingedgemarketingsales\/who-kicked-your-cat\/","title":{"rendered":"Who Kicked Your Cat?"},"content":{"rendered":"

Zig Ziglar continues to teach and inspire me, even after passing onto his eternal reward. We all encounter people, personally and professionally, whose attitude is clearly off. At such times, it is wise to be patient and to ask or reflect on Zig's question, “Who kicked your cat?”<\/i><\/p>\n

The person doesn't even have to be a pet owner for this to apply. The cat is a metaphor for something someone cares about, and that something has been “kicked” or injured, and so the person with 'the kicked cat' isn't in a good mood! The possible causes are many, and often may have nothing to do with you.<\/p>\n

\"Image-credit<\/p>\n

Image credit = biggsuccess.<\/i><\/p>\n

On the consulting and training sides of our operation, we are big believers in positive attitude, but also for tuning in<\/b> to what the prospect is thinking or feeling. Selling isn't<\/b><\/i> manipulation! At its best, selling is the noble process allowing your or a colleague to successfully engage a person to best determine the prospects needs and abilities, and then professionally guide them to the best options that fit. If you've done your job well, the customer isn't so much 'sold,' as they buy. <\/i><\/p>\n

If the prospect or the person you are meeting or talking with is in a foul mood, think, what is the cause?<\/p>\n

To do that professionally, you have to be focused more on them than on you. When you note that someone is in a foul or off mood, it's best to think HALTS<\/b><\/i>. HALTS describes the routine causes for someone being 'off.'<\/p>\n